Who created the EFQM model?

The foundation was formed in 1989, with 67 members. The first version of the EFQM Excellence Model was created by a group of experts from various sectors and academic institutions and launched in 1992….History.

Company Representative Business Leader
Sulzer AG Mr. F. Fahrni
Volkswagen AG Mr. Carl H. Hahn

What are the two broad criteria of the EFQM model?

EFQM Excellence Model Criteria The “Enabler” criteria cover what an organization does and how it does it. The “Results” criteria cover what an organization achieves. To achieve sustained success, an organization needs strong leadership and clear strategic direction.

When was the EFQM model created?

1992
The EFQM Excellence Model was introduced at the beginning of 1992 as the framework for assessing applications for The European Quality Award.It is a widely used organisational framework in Europe and has become the basis for a series of national and regional Quality Awards.

What are the concepts of EFQM Excellence Model?

These Fundamental Concepts are results orientation, customer focus, leadership and constancy of purpose, management by processes and facts, people development and involvement, continuous learning, improvement and innovation, partnership development, and corporate social responsibility [25].

Why EFQM Model is important?

EFQM Model promotes strong and effective leadership approach to ensure strong decision-making, collaboration and teamwork. Also, it is a great tool to transform the organization to achieve high level of excellence, commitment, sustainability of results and responsibility to society.

Is EFQM a TQM?

EFQM is an acronym that stands for: European Foundation for Quality Management. This quality management model aims at sustainable excellence in which quality, efficiency and sustainability are the key elements. The basis of the EFQM Model consists of the Total Quality Management (TQM) concept.

What is the purpose of EFQM model?

The European Foundation for Quality Management (EFQM) Excellence Model, is a self-assessment framework for measuring the strengths and areas for improvement of an organisation across all of its activities.

Is Efqm a quality management system?

The EFQM Model or EFQM business excellence model is the most popular quality management tool in Europe, used by more than 30.000 organisations to improve performance. This quality management model aims at sustainable excellence in which quality, efficiency and sustainability are the key elements.

What you mean by TQM?

Total quality management (TQM) is the continual process of detecting and reducing or eliminating errors in manufacturing, streamlining supply chain management, improving the customer experience, and ensuring that employees are up to speed with training.

What is the concept of excellence?

1 : the quality of being excellent. 2 : an excellent or valuable quality : virtue. 3 : excellency sense 2.

What is TQM model?

Total Quality Management (TQM) is a management framework based on the belief that an organization can build long-term success by having all its members, from low-level workers to its highest ranking executives, focus on improving quality and, thus, delivering customer satisfaction.

What is TQM system?

What do you need to know about the EFQM?

EFQM provides networking, education, and awards by using a framework called the EFQM Excellence Model . The EFQM excellence model is a non-prescriptive business excellence framework for organizational management, promoted by the EFQM and designed to help organizations to become more competitive.

When was the EFQM Excellence Model first created?

The foundation was formed in 1989, with 67 members. The first version of the EFQM Excellence Model was created by a group of experts from various sectors and academic institutions and launched in 1992. It acted as the framework for assessing applications for the European Quality Award, the transnational quality awards of Europe.

Who was the founder of the EFQM group?

The initial impetus for forming EFQM was a response to the work of W. Edwards Deming and the development of the concepts of Total Quality Management . The intention to found EFQM was signed in October 1988 by 14 European business leaders.

When was the European Foundation for Quality Management founded?

EFQM (the European Foundation for Quality Management) is a not-for-profit membership foundation in Brussels, established in 1989 to increase the competitiveness of the European economy.