How do I contact AT if my service is suspended?

Call 800-331-0500 from any phone or dial 611 from your wireless device. You will still be able to connect to customer service even though service has been suspended.

Can I get a refund on AT prepaid?

any Account balance or unused portion for the terminated AT Service (such as a prepaid service) will not be refunded or credited back; you are obligated to return any Equipment, as defined in this Agreement, associated with the terminated AT Service; and.

How do I Unsuspend my AT number?


  1. Log in to your account here.
  2. Hover over Account & Services > My wireless.
  3. Scroll down and select the device you wish to unsuspend.
  4. Select See device options.
  5. Click on Reactivate.
  6. Follow the prompts to restore service on your device.

How long can you suspend AT service?

The minimum time you can suspend service is 2 months and the maximum is 9 months. You’ll have to meet these requirements to place your service on hold: Account in good standing.

How to take care of your AT & T Bill?

Learn how to earn rewards, manage AT promo cards, sign up for the AT Signature Program, check out AT THANKS, and more. Find out how to transfer or accept billing responsibility for an account. Learn how to pay your bill, see bill and payment history, and get combined billing help.

How do I pay my at & T on demand bill?

You ordered Pay-Per-View or On Demand. Fees and taxes in your area changed. You received a credit. It’s a snap to make a payment today, schedule one for later, or set up AutoPay. Have your user ID and password handy. Sign in with your ID and password to pay your bill today. Want to pay after your due date? Set up a late payment.

Why is my at & T Bill still not paid?

It has been 2 hours and service has not been restored, even though more than half of our bill was paid. We went into the store and called a representative on the phone while there. Why don’t you allow customers to call directly to a customer representative when their phone is suspended – Sprint does.

How to contact at & T customer service by phone?

Contact AT by phone or live chat to order new service, track orders, and get customer service, billing and tech support. DIRECTV. AT Phone. Get help with a specific device. Change device. Common device tutorials Wireless support: 800.331.0500 or 611 from a mobile device. Internet or TV support: 800.288.2020.