How can I check my Astro bill by SMS?


  1. Login with your email/ mobile number and password.
  2. Select “Personal Info & Auto-Debit” from the side menu. Go to “Billing Information” and click “Change” for Bill Delivery Method.
  3. Select “Email (FREE)” OR “SMS (FREE)” and click “Proceed”.

How can I see my Astro bill?

Tune to channel 200 – select on “My Account”. Your Total amount due will be stated under the “Bill Summary” section. **Please note that this feature requires your box to be connected to your home Wi-Fi. Alternatively you can perform the SMS steps displayed on the screen to check your bill amount.

How do I know my Astro account number?

Your Astro account number is a 10-digit combination e.g. 08XXXXXXXX. You may log on to Astro Self Service or refer to the top right-hand corner of your bill.

How do I contact Astro on WhatsApp?

d) Message “Hi” to our WhatsApp number at 03-9543 3838 and follow the steps provided.

Can I check my TNB bill online?

Check Your TNB Bill On TNB Website Go to and click on ‘Register Now’: Click on ‘Register Now’ to register as a new myTNB User: Register your details and follow their instructions: Your Electricity Account Number is shown on your electric bill.

How can I know my Astro smart card number?

To obtain your 12-digit Astro smartcard number, you may either:

  1. Select: Home > Settings > STB diagnostics using your remote control. The 12-digit smartcard number will be shown at the top of the list.
  2. Access CH200 on your TV.
  3. Log on to the Online Self Service.

How can I talk to Astro customer service?

Call Us

  1. General line: 03 – 9543 3838.
  2. IPTV Customer Service: 03 – 9543 1543.
  3. NJOI Customer Service: 03 – 9543 8100.

What is my Astro NJOI account number?

You can find your NJOI Prepaid account number and smartcard number when you log into the Online Self Service Portal. Alternatively, you can find your smartcard number right on the TV screen when you go to Channel 200.

How do I cancel my Astro subscription?

Step 1: Go to your nearest Astro CSC branch (do not bring any of Astro items). Step 2: Tell the assistance that you are going to terminate your Astro account. Step 3: Take your number and wait for your turn. Step 4: At the service counter, tell them the same thing (to terminate your account).

How do I pay my Astro bill with an app?

1. Visit 2….

  1. Download My Astro app (available for FREE on both Google Play & Apple App Store).
  2. Register/Login/Link account and provide valid email address and mobile number.
  3. Select ‘My Account’ on the menu bar to view your outstanding balance and click on ‘Let’s Pay’ to make your bill payments.